If the visitor/user is not satisfied for any reason with his purchase, he may within 14 calendar days period following the receipt of the products to return them to the Company on his own expenses, provided that he has contacted the Company mentioning his full contact and purchase details, he has fill in the relevant rescission form (available here) and the products are exactly as they were received.
According to the law, returns are acceptable only if the products were in the condition that they were received, namely if they had not been opened, or their packing remain intact, provided that they are accompanied by the relevant receipt or invoice.